The Greek philosopher Confucius said, choose a job you love, and you will never have to work a day in your life.
The work becomes a passion. You are happy.
Employee satisfaction is the tool to measure how happy workers are with their jobs. People should feel that they have the support, tools, and resources at hand to perform their job. They should have a positive slant towards the company, its leadership and the goals.
Employee satisfaction is tracked with a survey. It gauges what employees feel about their work.
Businesses gain from keeping high levels of employee satisfaction. Happy employees are more productive. They may stay longer. It is easy to retain them.
This, in turn, leads to product innovation and product quality. More expertise stays.
Lower turnover rates reduce hiring costs. It saves your hiring teams time, energy and resultant lethargy.
Customer relationships are enhanced by employee satisfaction. The happy worker stays engaged and goes all the way to customers.
Revenue, productivity, and profitability are positively impacted. It will have a cascading effect on business outcomes.
How to do it?
1. Improve communications
The best companies keep employees and provide the necessary tools to facilitate effective and transparent communication.
Dissatisfaction is the result of insufficient knowledge of changes and feeling ignored.
Most Americans say communication is key to instilling trust with their employers.
They feel they are not aware of company news and information.
The organizational structure changes frequently. Sharing updates about them is essential. Information on company strategies spreads trust across the organization. Employees feel included and involved.
Newsletters, chat apps, intranets and other communications platforms can send messages to everyone.
2. Get feedback
Every company should have a strategy to collect feedback. It should be ready to implement changes based on it.
Employee satisfaction is based on trust and open communication channels
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You have to get to the roots of employ experience through listening tours and surveys. They are essential to gauge the organization health.
You have to listen to people. They want to share their feelings. The morale of the employees can get a fillip by encouraging feedback.
3. Provide training
Managers are important in keeping high levels of employee satisfaction. The business leaders may have raised in ranks with some skills. These skills sometimes are not enough to translate into management expertise.
Managers have to trust team members and delegate leadership on new projects. It will eventually lead to higher morale and less exit.
You train team leaders and managers on many things: handling hard conversations, providing feedback, and avoiding micromanaging – it strengthens teams and increases employee satisfaction.
Leadership classes are essential. Lessons on leadership styles and skills for developing relationships.
4. Recognize and reward high performers
Recognize employees' accomplishments. It will add value in creating employee satisfaction.
You want the employees to have a sense of purpose. You need them to contribute to achieving goals. They, in turn, want acknowledgement and recognition for the unique skills that made the company succeed.
Sharing notes of congratulations for achieving targets or making the customer happy engages employees. They will be a model for the company and the team in retention
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Study the motivation behind the workforce. You'll be able to devise rewards systems that appeal to them. Rewards systems must align with the mission of the company and its values.
There is an EveryoneSocial platform to accord a warm welcome for new employees day of onboarding.
5. Encourage Health
Wellness is a major factor that keeps employees happy. Organizations should provide sufficient resources to increase health and wellness.
Sessions on mental and physical health issues contribute to well-being. HR teams can set up an ergonomic workspace at home.
Offer gym memberships, entertainment allowances or reimburse the amount spent for fitness classes.
6. Support career development
Employees will be happy when they know their future at a company. Support for gaining skills for professional development is proven to raise employee satisfaction.
Managers should inform on growth opportunities at the company.
Thus they will have less reason to seek another job for professional progress.
7. Invest in tools
You have to ensure a secure, safe work environment. It will enhance employee satisfaction, and it should be a priority.
You have to adopt workplace software tools if there are technical or communication issues that are affecting teams.
The employee advocacy platform EveryoneSocial is a nice option for employees to be active with social media.
It helps them to stay informed, connect with team members, and build their brand.
8. A brand is a culture
Respondents in a survey said that company culture is more satisfying than salary.
Today's job seekers are concerned about the culture of a company. They look at the brand when applying for jobs. A brand is a culture.
Close collaborations at work pace improve employee satisfaction by 50%.
9. Inform the company mission
The company mission is a clear factor in employee satisfaction.
Before applying, the majority will consider a company's mission; They find motivation in a mission. Above 60% attribute the mission to why they stay in the same company.
A dedicated mission and company values have to be highlighted. It gives meaning to the given responsibilities.
If that mission aligns with the values, employees will have valid reasons for satisfaction in their jobs.
10. Support inclusiveness
Diversity and inclusivity are the driving forces of any culture.
It ensures that the workplace is accessible for everyone, no matter which race and culture they belong to. If inclusivity is maintained, employees will contribute and give vent to their voices. The only race in the workplace is humanity.
Businesses that support diversity in hiring are poised to attract the best talent and keep them.
Why Employee Satisfaction Matters
Job satisfaction is a set of favorable or unfavorable emotions and feelings with which employees view their job.
The four benefits of employee satisfaction are:
1. Higher profits
Keeping employees satisfied leads to lower costs, higher sales, and a stronger bottom line.
2. Higher productivity
Satisfied employees can produce more and more efficiently.
3. Lower Exit
Satisfied employees are likely to continue. It helps to hire better talent as talented professionals see the staying power as brand value.
4. Loyalty
Employees see the growth path ahead for them and are satisfied. They feel the organization is with them, and they, in turn, support the organization's objectives.
Employees begin to wax eloquent about the rich culture of the organization, which helps spread the company's goodwill.
Transparency about a company's objectives is linked to job satisfaction.
Factors in Job Satisfaction
An IT employee may be working in isolation. Researchers have wondered if employees value appraisals in such circumstances in comparison to other industries. They studied how performance appraisals were linked to satisfaction.
They found that honest, regular communications increased employee satisfaction and helped companies decrease the rate of attrition. At Starbucks, leadership strengths, rewards, and recognition is given to employees, increase job satisfaction and increase profits. Google does satisfy end-users like us when using its products. It also puts a lot of work into employees job satisfaction.
Satisfied employees took a big jump to 88% in 2016, rising from 81% in 2013.
The robust economy was one factor. Employers have been enabled to boost salaries, benefits, and perks. Candidates took advantage of new opportunities that suited their skills and interests.
A list that reveals some key job satisfaction aspects, cited by employees:
Respect: Respectful treatment is the most important factor in job satisfaction.
Trust: Workplace uncertainty prevailed in the years following the Great Recession. Now, employees feel that trust between themselves and top management is another important factor.
Security: uncertainty in the workplace can cause a lot of anxiety. Companies can instill a sense of security through transparent and honest communication about the company's long term goals and health.
Environment: Workplaces free from stress, harassment, and discriminatory practices create a healthy, positive environment.
Career. Employees excel when they see an assured upward path, with the avenues to earn a better wage and take on higher responsibilities.
Benefits: Good wages aren't the only factor in employee satisfaction. Competitive pay makes employees feel valued. It gives them less reason to exit and seek other jobs.
Conclusion
Having the tools and policies in place to encourage higher employee satisfaction will impact your business's bottom line.
Employees can use EveryoneSocial's platform to implement many of the ideas listed above with the way it encourages an open and sharing culture at work.
You need not take much effort to make employees happy. They need trust, respect and a safe environment, with reasonable pay and avenues to advance. When your company charts a course to deliver these factors, it can satisfy employees; The result is a stable company with a stronger future.
© Ramachandran
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